Please use the links above to access documentation and FAQs about issues you may be having with your smart remote.

For telephone support, call 1-800-356-3858 for ESPN the Ultimate Remote or 1-800-276-0509 for Acoustic Research ARRU449 between 11 AM and 9 PM EST

For email support, please send a message to support@click365.tv with any technical support requests. Please remember to include the following information:

• Your Short ID and email address used to register with this site
• If you experienced a crash or a bug, the approximate time and date the crash occured. We may be able to cross-reference this information stored in our logs
• As much details as possible about the bug
• Exact steps to reproduce